Privacy Policy

This policy explains how CountyGISMaps.com collects, uses, and protects information when you browse the site, create an account, request a free starter pack, purchase a package, or contact us.

Information We Collect

We may collect information you provide directly, including your name, email address, billing details, download requests, and messages you send to us.

We may also collect basic technical information such as IP address, browser type, device information, referral context, and download activity to operate the site, secure accounts, and understand product usage.

How We Use Information

• Provide access to free and paid downloads
• Process purchases and account activity
• Respond to support requests
• Improve site performance, product quality, and delivery flows
• Detect abuse, fraud, or unauthorized sharing
• Send operational emails related to access, purchases, or support
• Send customers relevant product, availability, and service updates; each promotional email includes a way to opt out of future promotional email

Payments

Payment information may be collected and processed by third-party payment providers. We do not intend to store full card numbers, security codes, or other complete payment credentials on our own servers once live payment processing is in place.

Cookies and Analytics

We may use cookies, session storage, or similar technologies to keep you signed in, remember state, secure the site, and measure how the product is used. We may also use basic analytics tools to understand traffic and product performance.

Sharing of Information

We do not sell your personal information. We may share information with service providers that help us host the site, deliver files, process payments, analyze usage, or provide support. We may also disclose information if required by law or if needed to protect the service, customers, or our rights.

Data Retention

We keep account, purchase, entitlement, and download activity records for as long as reasonably needed to provide the service, maintain business records, resolve disputes, and prevent abuse. Retention periods may change as the product evolves.

Security

We use reasonable administrative and technical measures to protect information, but no method of storage or transmission is completely secure. You are responsible for protecting access to your email account and any sign-in links or account credentials.

Your Choices

You may opt out of promotional email using the unsubscribe link in the message. You may also contact us to request account updates, ask questions about your information, or request deletion where appropriate. We may retain certain records where needed for legal, security, accounting, or operational reasons.

Changes to This Policy

We may update this policy from time to time. The current version will be posted on this page and will apply when published.

Contact

Questions about this policy can be submitted through the contact form.